Manufacturers Warranty Click
Shipping Cost and Methods Click
Ordering Online Is Safe & Secure Click
Satisfaction Guarantee Click Here
Exchanges & Returns- Close
Out - Clearance Policy Click
Additional Shipping/Cancellation/Order Information
Alternate Shipping Address or Non U.S. Issued Credit Cards
Purchase Agreement Click Here
Clearance and Closeout Policy Click
is an AUTHORIZED Dealer for all of the SCUBA Equipment and
Dive Gear we sell. We DO NOT sell "Gray Market"
Diving Gear. This means you can buy with confidence knowing
that not only does the SnorkelingEquipment.com staff stand
behind the Dive Gear we sell but so do the manufacturers.
You will receive FULL WARRANTIES from the manufacturers
when you purchase your Dive Supplies from SnorkelingEquipment.com.
Cost and Methods
see what your shipping charges will be simply add the product(s)
you want to the shopping cart and at the bottom there will
be a button to click on in order to calculate shipping charges.
Generally for price comparisons you can figure that your
shipping charges will be around a $.60 a pound with a minimum
of $4.00 for products weighing less than that. Since our
shipping charges are calculated this way we reserve the
right to ship via best method. Generally this means we ship
via USPS for orders under 2 pounds and all others go Fed
Ex Ground or UPS. (Please note that some products are oversized
and require additional charges calculated at the time of
are not responsible for shipping delays beyond our control.
note that we occasionally offer Free Shipping Ground Shipping
on certain products from time to time. If our system shows
"Free" on other options please understand it is
a limitation we are working on. If you require faster shipping
then note that in the check out area and we will verify
the amount. Thanks for your Business. (top)
with us is safe and secure!
a method of interaction with our visitors that does not
compromise credit card information. This online system is
100% secure. When you purchase an item your card will be
charged at the time of the transaction.
you to feel comfortable using your credit card or Pay Pal
to make purchases on our site. If you wish, you may also
send us a Money Order or personal check. Personal checks
will delay your order as we must wait for your funds to
clear before we ship any merchandise. COD is not offered
at this time.
Please allow an additional 7-10 business days for shipping
of your merchandise if paid by personal check. To order
by check, just print the order form with your shopping cart
contents from the order confirmation page and complete the
necessary fields, then mail the form to the address on your
It's Safe To Use Your Credit Card At SnorkelingEquipment.com®
and privacy form the foundation of SnorkelingEquipment.com.
In fact, we back every credit card purchase with our Online
Scuba Safe Shopping Guarantee. We guarantee that every transaction
you make at SnorkelingEquipment.com will be safe. This means
you pay nothing if unauthorized charges are made to your
card as a result of shopping at Online Scuba. See guarantee
uses safe technology: Our secure socket layer (SSL) software
is the industry standard and among the best software available
today for secure commerce transactions. It encrypts all
of your personal information including credit card number,
name, and address, so that it cannot be read as the information
travels over the Internet.
the Fair Credit Billing Act, your bank can not hold you
liable for more than $50.00 of fraudulent charges. If your
bank does hold you liable for any of this $50.00, we will
cover the entire liability for you, up to the full $50.00.
SnorkelingEquipment.com will only cover this liability if
the unauthorized use of your credit card resulted through
no fault of your own from purchases made at SnorkelingEquipment.com
while using the secure server. In the event of unauthorized
use of your credit card, please notify us so we can take
immediate action to prevent any further unauthorized use.
You must also notify your credit card provider in accordance
with its reporting rules and procedures. (top)
so sure that you will love our quality products that we
offer you this guarantee. Any single item purchased from
us (excluding clearance, used/antique & special orders)
can be returned for a refund when received in our warehouse
within 30 days from the day you receive the item, no questions
store credit or refund amount will be the full purchase
price of the item without any restocking/handling charge.
(shipping is not refundable). The item must be in its original
(new)* condition and packaging and prior authorization (RMA#)
must be arranged by email. There will be a 25% restocking/handling
fee of any properly authorized return item price if received
later than 30 days. If an (RMA#) is not received then there
will be a 25% restocking fee of the purchase price or refusal
of package at our discretion. After 30 days of reciept we
cannot accept returns or exchanges. All shipping charges
are the purchaser's responsibility
is defined as unused, original manufacturer packaging and
attached tags or a combination of both.
is defined as worn or obvious signs of wear, no attached
tags, not original packaging or a combination of all. If
the product is a wetsuit and you try it on please let it
air out before repacking as there will be a cleaning fee
deducted if it has obvious odors, wetsuits must be rolled
not folded or crumpled into box as creases do not come out
and will incurr a restocking fee depending on the damage.
Exchanges & Returns*
We understand that occasionally a product you purchase from
us may need to be exchanged or returned. In order to have
this process run as smoothly as possible you need to follow
the steps below:
1.) Make sure the Item is a returnable
as noted in the Satisfaction Guarantee, i.e. new and in
original manufacturer packaging with tags attached to be
received in our warehouse within 30 days from the day you
received the item as confirmed by the shipper. (Close-Out
and Special Order items are non-returnable)
2.) Send us an E-Mail request for a Return
Authorization Number including your order number and name
by Clicking Here
3.) Write your Return Authorization
Number (RA) clearly on the outside of the package with a
copy of your order receipt with your exchange requirements
or return request. Send the package to us via the best method
available in your area to:
4888 E. Tropicana Suite B
Las Vegas, Nevada 89121
When your properly authorized package is received at our
warehouse, we will mark the date received on the package
and inspect for condition. Any items that are returned and
determined to be used will be: A.) Returned at purchaser's
expense. B.) Charged a restocking fee based on resale condition.
SnorkelingEquipment.com reserves the right to change any
of these policies without prior notice If everything is
OK your RMA# is approved and sent to shipping for an exchange
or Accounting for a refund based on the above mentioned
criteria. Please allow 7 to 15 working days for refund to
Clearance / Closeout Return
is new or slightly used in our store for fitting or demostration.
Other than a little dust these items are ready to sell.
Limited quantities available on hand and subject to prior
sale. Gear may be returned to us by prepaid postage for
a 75% credit towards the purchase of any new item(s) of
your choosing within 30 days of purchase.
in-stock orders will be shipped within 48 hours(excluding
holidays & weekends) many times same day and will be
at your door usually in 7 to 10 days but almost always within
14 - 16 days to a US zip code. Out of stock orders will
usually ship within 2-3 business days. If you request to
receive your order in less than 14 days from now, we will
do our best to accommodate and if we can't we will offer
that being said, we fill all orders as quickly as possible
as our customers simply won't accept anything less from
us and rightfully so. Cancellations made before payment
has settled (2:30 P.M. Pacific Time every 24 hours) will
receive a full refund. Cancellations made after that time
but before an order has shipped will incur a 5% processing
fee. If an item has shipped, you of course, are still entitled
to our 30-day refund. If the item is refused at the time
of delivery there is a 30% restocking/cancellation/processing
fee. If an item is not is stock and on back order or discontinued
the customer will be offered an alternative or substitution.
If not acceptable and the product is part of an order with
items that are available then the cancellation policy will
still be followed.
to manufacturer regulations we cannot publish selling prices
of a limited number of our products. Those products show
a selling price of $0 but in the description of the product
we allow an option to call us or e-mail for pricing. If
you purchase any of these items we will assume you have
retrieved the selling price. You will pay for shipping with
no tax unless you live in NV along with any special size
charges, we will process the selling price manually after
the card settlement. We do not sell any items for shipping
item we sell is carefully inspected before it is shipped.
If merchandise is defective,damaged or wrong upon receipt
please contact us immediately after your package arrives
so we can make arrangements to process a claim with the
manufacturer or send the correct product out. Return shipping
charges cannot be refunded. All claims MUST be made within
3 days of receipt of order.
Purchase and Commercial Use: Any identical item purchased
in quantities of more than 2 will be excluded from the 30
day money back guarantee. We suggest buying one to verify
fit, usability etc. before buying multiple items. Any item
purchased for commercial use will not be warranted for damage
resulting from commercial use.
items for products that were shipped incorrectly will be
sent with a call tag for return of the erroneous merchandise.
If the original item is not back in our warehouse within
10 Days from receipt, the credit card on file will be billed
for the purchase price. When the replacement is received
a credit will be issued. We are not responsible in any way
for any miscellaneous charges incurred, overdraft or the
like due to your business dealings with our company.
is subject to prior sale. Delivery to carrier constitutes
delivery to you. Shipping charges are not refundable unless
the carrier has failed to meet the delivery commitment outlined
in their shipping guide. SnorkelingEquipment.com will only
refund Shipping Charges when the carrier has failed to meet
the delivery commitment and issued credit to SnorkelingEquipment.com
The decision made by a carrier regarding a claim for refund
must be sure to communicate correct shipping address to
SnorkelingEquipment.com All shippers charge a $10.00 fee
if an incorrect address has been provided. These fees will
be transferred to the customer, only if the customer provided
the incorrect ship-to address. Shipping Company will NOT
accept special shipping instructions from Dealer, other
than "Ship To" Name and Address. Shipping - International
Orders without a U.S. zip code are subject to an additional
charge of $25 to process additional paperwork (this is waived
on orders of $400 or more). International orders are shipped
by Federal Express/UPS and will be billed at our actual
cost. International shipping freight charges will be invoiced
at actual cost. International orders can only be shipped
to the billing address for the credit card being used.
Alternate Shipping Address Form International Orders
and Foreign Credit Cards
Orders Being Shipped To Another Address Other Than the Billing
Address Please Click Here.
your order you verify that you will not hold SnorkelingEquipment.com,
its affiliates, suppliers or owners responsible in any way
from injuries or complications that could occur from products
purchased, received or given through this site and that
you agree with our pricing policies for products that we
cannot advertise due to manufacturer regulations and policies
as set forth in the FAQ and Policies page. Policies are
in force from date of purchase. Click
Here for more information.
Clearance and Closeout Policy
Great deals for selected scuba diving gear and equipment.
Everything is new or slightly used in our store for fitting
or demostration. Other than a little dust these items are
ready to sell. Limited
quantities available on hand and subject to prior sale.
Gear may be returned to us by prepaid postage for a 75%
credit towards the purchase of any new item(s) of your choosing
within 30 days of purchase.